Investor Services

Important Regulatory Update on KYC Status
KYC Changes from Apr 1, 2024

As per the SEBI Circular SEBI/HO/MIRSD/FATF/P/CIR/2023/0144 dated Aug 11, 2023, as a part of risk management framework, the KRAs shall verify the following attributes of records of all clients within 2 days of receipt of KYC records:

PAN (including PAN Aadhaar linkage), Name, Address and additionally, the mobile number and email ID of the investor.

If the KRA is unable to verify the above attributes, such investors shall not be allowed to transact further until the attributes are verified. Please ensure to provide your valid contact details [Email ID/ Mobile Number] to KRAs.

Know your KYC Status and its Impact on transactions
KYC STATUS Investments in Existing MF Investments in New MF Remediation
KYC Validated No Impact No Impact Not Required
KYC Registered No Impact Allowed, fresh set of KYC documents to be submitted every time, when investing in a new MF Investor can do a re-KYC using Aadhaar as an Officially Valid Document (OVD) to remediate the status to KYC Validated for seamless transactions in the securities market.
KYC On-Hold / KYC Rejected Transactions will not be allowed Transactions will not be allowed Investor should do the following to change the status to Registered
  1. Complete PAN Aadhaar Seeding.
  2. Update email ID/ mobile number and validate.
  3. Re-submit the pending documents to KRA
Investors are suggested to do a re-KYC using Aadhaar as an OVD to remediate the status to KYC Validated for seamless transactions in the securities market.
General Guidelines to Investors

The Investor must submit valid documents to KRAs to remediate the KYC status to Registered/ Validated.

Investors can go to their respective KRA websites and initiate the modification requests or they can download the KYC form from the KRA websites and submit it to any of the investor service centers of the AMC/ RTA.

Investors must follow the steps given for modification. Email/ Mobile number must be validated, and the other details entered by the investor will be validated by the KRAs with an official data base (such as Income Tax database for PAN, and UIDAI database for Aadhaar).

Investor can use any one of the below given OVDs. Kindly note, only when the Aadhaar is used as an OVD and on successful validation by the KRA, the KYC status shall be updated as Validated.

  1. Passport
  2. License
  3. Proof of possession of Aadhaar number
  4. Voter's Id issued by Election Commission of India
  5. Job card issued by NREGA duly signed by an officer of the State Government
  6. Letter issued by the National Population Register containing details of name, address;

For more Guidelines click here.

KRA Name Website HelpDesk Number Email
CVLKRA www.cvlkra.com 080-69144848 cvlhelpdesk@cvlindia.com
NDMLKRA https://kra.ndml.in/kra-web/ 022-4914 2600/ 01/ 02/ 04/ 05/ 06 info.kra@nsdl.com
CAMSKRA www.camskra.com 18005726558 (Toll free) enq_kyc@camskra.com
DOTEX KRA www.nsekra.com 022 - 2659 8182/ 8407 dotex_kraops@nse.co.in
KARVY KRA www.karvykra.com 8121096850/ 8019355102 kra@karvy.com / abraham.kra@karvy.com